10-18-2009, 03:35 AM
Once, my board wouldn't even begin the pre-boot testing!
I sent it back to be exchanged for a new one. (Cost $124 because it was being shipped 1/2 way across the world and they would only accept it if it had a certain type of postage) Got a new one back... didn't work at all... same problem!
Sent it away, got a new one back ($124 later) and same problem.
Called through to America (whilst it was 2am over there) and was on the phone for 2 hours trouble shooting. Turned out, all I had to do, was tap my BIOS chip, because it was loose. I barely touched the thing!
At least the tech support guy wasn't one of those assholes who talks to you like a child because you don't know what hes talking about. Then when you do find out what they're talking about you realize what they said made no sense at all and you are actually more educated on the subject then they are themselves. (I hat Optus)
I sent it back to be exchanged for a new one. (Cost $124 because it was being shipped 1/2 way across the world and they would only accept it if it had a certain type of postage) Got a new one back... didn't work at all... same problem!
Sent it away, got a new one back ($124 later) and same problem.
Called through to America (whilst it was 2am over there) and was on the phone for 2 hours trouble shooting. Turned out, all I had to do, was tap my BIOS chip, because it was loose. I barely touched the thing!
At least the tech support guy wasn't one of those assholes who talks to you like a child because you don't know what hes talking about. Then when you do find out what they're talking about you realize what they said made no sense at all and you are actually more educated on the subject then they are themselves. (I hat Optus)