03-29-2011, 07:23 PM
- Step 2
- Please download Malwarebytes' Anti-Malware 'here'.
- Double-click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to 'Malwarebytes' Anti-Malware' and 'Launch Malwarebytes' Anti-Malware', then click 'Finish'.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select 'Perform Full Scan', then click 'Scan'. The scan may take some time to finish, so please be patient.
- When the scan is complete, click 'OK', then 'Show Results' to view the results.
- Make sure that everything is checked, and click 'Remove Selected'.
- When disinfection is completed, a log will open in Notepad and you may be prompted to restart. Restart if it tells you to.
- The log is automatically saved by Malwarebytes' Anti-Malware and can be viewed by clicking the 'Logs' tab in the interface.
- Copy and paste the entire report in your next reply.
- Please download Malwarebytes' Anti-Malware 'here'.
- Step 3
Please run a free online scan with ESET Online Scanner by downloading ESET Smart Installer 'here'. Save it to your Desktop.
- Double-click esetsmartinstaller_enu.exe to execute the program.
- Tick 'YES, I accept the Terms of Use'.
- Click 'Start'.
- If this is your first time installing the scanner, allow the 'ActiveX Control' to install.
- Database download may take some time.
- When done, make sure that the option 'Remove found threats' is ticked. Under the and 'Advanced Settings', please put a check on the following options:
- Scan for potentially unwanted applications
- Enable Anti-Stealth Technology
- Scan for potentially unwanted applications
- Click 'Start'.
- Wait for the scan to finish.
- Once it is finished, use Notepad to open the logfile located at C:\Program Files\ESET\ESET Online Scanner\log.txt.
- Copy and paste that log as a reply to this topic.
- Double-click esetsmartinstaller_enu.exe to execute the program.
- Step 4
Download DDS.scr by sUBs from one of the following links and save it to your Desktop.
'Link 1'
'Link 2'
- Double-click on DDS.scr and a command window will appear. This is normal.
- Shortly after two logs will appear, DDS.txt and Attach.txt.
- A window will open instructing you save and post the logs. Save the logs to a convenient place such as your Desktop.
- Copy the contents of both logs and post in your next reply.
- Double-click on DDS.scr and a command window will appear. This is normal.
- In your next post, please provide the following:
- A Fresh HijackThis (HJT) Log
- Deckard's System Scanner (DDS) Logs
- DDS.txt
- Attach.txt
- DDS.txt
- A Fresh HijackThis (HJT) Log
- ESET Scan Log
- Malwarebytes' Anti-Malware Scan Log
- Format of Response
Code:[color=#00BFFF][b]Step #[/b][/color]
[color=#FFD700][b]Problems Encountered:[/b][/color]
[color=#00BFFF][b]Step #[/b][/color]
[color=#FFD700][b]Problems Encountered:[/b][/color]
[color=#00BFFF][b]Step #[/b][/color]
[color=#FFD700][b]Problems Encountered:[/b][/color]
[color=#00BFFF][b]Link To Requested Logs:[/b][/color]