10-17-2009, 09:34 PM
I would add to Packages to know your limits. Example: If they're running on a reseller that gives you "X"GB of space and bandwidth, and you are overselling, don't oversell all of your space/bandwidth... leave some space/bandwidth in-case a few of your customers suddenly get a spike in traffic and you are unable to fulfill your promise of "X" GB of space/bw. This is pretty much common sense but it is surprising how many people forget about this.
For overselling make notes on each of your customers on how much resources they use each month then give them that plus a bit more just in-case. Example: If they use 1gb of space give them 500mb-1gb extra. Always keep track of how much bandwidth they're using and if the usage is increasing or decreasing each month. I would say that the average customer uses less than 1GB of space and 10GB of bw.
For overselling make notes on each of your customers on how much resources they use each month then give them that plus a bit more just in-case. Example: If they use 1gb of space give them 500mb-1gb extra. Always keep track of how much bandwidth they're using and if the usage is increasing or decreasing each month. I would say that the average customer uses less than 1GB of space and 10GB of bw.