06-14-2011, 02:40 PM
(03-07-2011, 02:13 PM)Untouch Wrote: lol they all look rather fat, you really must like cats.
This is a rather touchy subject, as I figured out first hand at my Veterinarian Practice.
A client came in about there pet gaining weight rather quickly, the pet arrived a nurse brought back to the room. Nurse retrieved some information for more to go off of. I walked into the room, greeted her and looked at the pet and said "Oh my, look's like we have put on more than just a couple extra pounds here." The lady looked at me weird, not one word and just walked out of the office.
She would not of liked my diagnosis, as I did not see any immediate attention needed. The pet was rather healthy from the nurse's quick overall assessment. Anyway's I would've said to cutback on the feeding/cups per a day, did not help that a 98lb dog that should be around 65-85lbs to be getting fed almost 5 cups per a day owner noted.
Couple days later, client called back apologized but since then changed Veterinary Practices where she now travels to and takes almost 45 minutes when only about 15 minutes to ours. We had the better business call and confirm our relationship with the client was a OK, her response was "She felt too embarrassed to come back." We allowed her to come back and have a free full exam and nail trim completed with a 50% off coupon of any choice Purina food we had in-stock as our apology. She later returned and is now on-board with us and is a loyal client of ours.
-Dr. Leffler
Doctor of Veterinary Medicine