Boot into Safe Mode with Networking
Safe Mode:
Windows XP:
Restart your computer and hold down F8. When given the option, Select Safe Mode with Networking
--
Windows Vista & 7:
Restart your computer and tap F8. When given the option, Select Safe Mode with Networking.
If it tells you that MalwareBytes' is infected, rename it to 'scanner.exe' and run it.
- Download MalwareBytes' Anti-Malware. Save it to your desktop
- Run mbam-setup.exe
- Go through the installation and at the end make sure 'Launch' and 'Update' are checked off.
- When it is finished updating, run a full scan. Remove any infections and post the log it generates, after rebooting.
Safe Mode:
Windows XP:
Restart your computer and hold down F8. When given the option, Select Safe Mode with Networking
--
Windows Vista & 7:
Restart your computer and tap F8. When given the option, Select Safe Mode with Networking.
If it tells you that MalwareBytes' is infected, rename it to 'scanner.exe' and run it.